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Privacy Policy

Privacy Policy

Effective Date: July 5, 2026

Welcome to Quatlearn LMS ("Quatlearn," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use our website, learning platform, mobile applications, and related services (collectively, the "Platform").

By using Quatlearn, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you create an account or use our services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Profile photograph (optional)

  • Date of birth (where applicable)

  • Country and location

  • Billing and payment information

  • Professional or educational details (optional)

Learning Information

To provide and improve your learning experience, we collect:

  • Courses enrolled in

  • Lesson progress

  • Quiz and examination results

  • Certificates earned

  • Assignment submissions

  • Discussion forum participation

Technical Information

We automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Language preferences

  • Referral URLs

  • Date and time of access

  • Usage analytics

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep you signed in

  • Remember your preferences

  • Improve website performance

  • Analyze Platform usage

  • Enhance security

  • Personalize your experience

You may disable cookies through your browser settings, although some Platform features may not function properly.

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Deliver courses and educational services

  • Process payments

  • Issue certificates

  • Track learning progress

  • Respond to customer support requests

  • Improve Platform functionality

  • Personalize your learning experience

  • Send important service updates

  • Prevent fraud and unauthorized access

  • Comply with legal obligations

Where permitted by law and based on your preferences, we may also send newsletters, promotional offers, and information about new courses. You may opt out of marketing communications at any time.

3. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following:

  • Your consent

  • Performance of a contract with you

  • Compliance with legal obligations

  • Protection of vital interests

  • Our legitimate business interests, provided those interests do not override your rights

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Payment service providers

  • Cloud hosting providers

  • Email and communication service providers

  • Analytics providers

  • Identity verification providers

  • Instructors, where necessary to facilitate learning

  • Government authorities or regulators where required by law

All third-party service providers are expected to protect your information and process it only for authorized purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

These measures may include:

  • Secure encrypted connections (HTTPS)

  • Access controls

  • Password protection

  • Secure server infrastructure

  • Routine security monitoring

  • Data backups

While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Maintain educational records

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Update your profile

  • Request deletion of your account and personal data

  • Request restriction of processing

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal information in a portable format

We may retain certain information where required by law or for legitimate business purposes.

8. Children's Privacy

Quatlearn is not intended for children under the age required by applicable law without parental or guardian consent.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete the information.

9. International Data Transfers

If your information is transferred or processed outside your country of residence, we will take appropriate safeguards to ensure it remains protected in accordance with applicable data protection laws.

10. Third-Party Services

Our Platform may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.

11. Cookies

We use cookies to:

  • Authenticate users

  • Remember login sessions

  • Save user preferences

  • Improve Platform performance

  • Measure website traffic

  • Enhance security

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

The updated version will be published on this page with a revised effective date. Continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Quatlearn LMS

Email: support@quatlearn.space

Website: www.quatlearn.space

We will make reasonable efforts to respond to privacy-related requests within the time required by applicable law.

14. Compliance

Quatlearn is committed to protecting user privacy and aims to comply with applicable data protection laws and regulations, including the Nigeria Data Protection Act (NDPA) 2023, the General Data Protection Regulation (GDPR) where applicable, and other relevant privacy requirements based on the jurisdictions in which we operate.